wdbo Privacy Policy
This page describes what we collect when you use wdbo and how we keep that data protected. We at wdbo operate a sportsbook and gaming platform serving users in jurisdictions where our services are legally available. When you open an account, deposit funds, or place wagers on football markets such as Liga 1, Piala AFF, or Champions League, we collect personal information necessary to verify your identity, process payments, and manage your account.
Our commitment is to handle your data with care. We encrypt sensitive information, limit access to authorised staff, and comply with data protection standards applicable in our operating regions. This policy explains what information we collect, who can access it, how long we retain it, and what rights you have regarding your personal data.
We encourage you to read this policy carefully before opening an account on wdbo. If you have questions about how we handle your information, contact our support team through the channels listed at the end of this document.
What Information We Collect on wdbo
We collect information in several categories. Account registration data includes your email address, phone number, full name, date of birth, and postal address. This information is required to open an account and comply with anti-money-laundering (AML) regulations.
Identity verification documents are collected during Know Your Customer (KYC) verification. You provide a government-issued ID (passport, national ID, or driver's licence) and proof of address (utility bill or bank statement). We scan and store these documents securely to confirm your identity before allowing withdrawals.
Payment information is collected when you deposit or withdraw. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer from mobile banking, local payment, online payment, or e-wallet, we record the transaction details—amount, date, payment method, and settlement status. We do not store your full payment credentials (e.g., credit card numbers); payment processors handle those securely.
Account activity data includes your betting history, game selections, wager amounts, results, and balance changes. We track this information to settle bets, manage your account, detect fraud, and comply with regulatory requirements. Your transaction history is visible in your account dashboard and can be downloaded as a statement.
Device and access data includes your IP address, browser type, operating system, and device identifier. We collect this to detect unauthorised access, prevent fraud, and understand how users interact with wdbo. This data helps us identify if your account is accessed from an unusual location or device.
Cookies and Tracking Technologies
We use cookies to remember your login status, track your preferences, and analyse how you use wdbo. Cookies are small text files stored on your device. We use session cookies (deleted when you log out) and persistent cookies (stored for longer periods). These help us provide a personalised experience and measure website performance.
You can disable cookies through your browser settings, though this may limit some wdbo features. We do not use cookies to track your activity across other websites; we only track behaviour within wdbo itself.
We at wdbo collect only the personal information necessary to operate our platform, verify your identity, process payments, and comply with applicable law.
How We Use Your Information
We use your data for several purposes:
- Account management: We verify your identity, process your login requests, and maintain your account balance and transaction history.
- Payment processing: We use payment information to process deposits and withdrawals through mobile banking, local payment, online payment, and other methods you select.
- Bet settlement: We record your wagers on Liga 1, Piala AFF, Champions League, and other markets, then settle outcomes and credit or debit your account accordingly.
- Fraud prevention: We analyse your account activity for signs of fraud, money laundering, or account takeover. We may suspend your account if we detect suspicious behaviour.
- Compliance: We maintain records of your identity, transactions, and account activity to comply with anti-money-laundering laws and other regulations in our operating jurisdictions.
- Customer support: If you contact our team with a question or issue, we use your information to respond and resolve your request.
- Service improvement: We analyse aggregate usage data to understand how users engage with wdbo and identify areas for improvement.
Marketing Communications
We may send you emails about new features, promotions, or account updates. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or adjusting your communication preferences in your wdbo account settings.
Your Rights and Data Protection
You have rights regarding your personal data on wdbo. You can request a copy of all information we hold about you, ask us to correct inaccurate information, or request deletion of your data subject to legal and operational constraints. Some data must be retained for anti-money-laundering compliance or to settle disputes.
If you believe we have mishandled your data, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We will cooperate with any official investigation.
Data Retention
We retain account registration data and identity documents for as long as your account is active, plus five years after closure (required for anti-money-laundering compliance). Transaction records are kept for a minimum of seven years to support dispute resolution and regulatory reporting. Device and access logs are typically retained for 90 days unless we detect fraud, in which case we may retain them longer.
Third-Party Processors and Data Sharing
We use third-party service providers to process payments, host our servers, and deliver customer support. These providers include payment gateways (e.g., DANA, e-wallet, mobile banking processors), cloud hosting providers, and email service providers. We share only the data necessary for these services to function and require all providers to protect your information with contractual commitments equivalent to our own.
Our servers may be located outside your jurisdiction, meaning your data may be stored or processed abroad. This is necessary to operate our platform and is subject to the same protections outlined in this policy.
We do not sell or rent your personal data to third parties for marketing purposes. We may disclose information if required by law—for example, if a court order compels us to provide information to law enforcement.
Our wdbo Account Security Practices
We use encryption (HTTPS/TLS) to protect data transmitted between your device and our servers. We store sensitive information in encrypted form in our databases. Access to personal data is restricted to authorised staff and is logged for audit purposes. We conduct regular security assessments and penetration testing to identify vulnerabilities.
We encourage you to protect your account by using a strong, unique password and enabling two-factor authentication if available. If you suspect your account has been compromised, change your password immediately and contact our support team.
Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by displaying a prominent notice on wdbo. Your continued use of the platform after such changes constitutes your acceptance of the updated policy.
Contact wdbo
If you have questions about this privacy policy, wish to exercise your data rights, or want to report a data protection concern, contact us through:
- In-app chat support (available in English)
- Email support form accessible from our FAQ page
- Mailing address listed in our Legal Notice
We are committed to addressing your concerns promptly and maintaining your trust as you engage with wdbo's football sportsbook, live casino, slot games, and other offerings.